Privacy policy

This Privacy Policy describes how Luxios (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.luxios.net
 (the “Site”).
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

SECTION 1 - INFORMATION WE COLLECT

When you visit our Site, we collect certain information to provide and improve our services:

Personal Information: Name, billing/shipping address, email, phone number, and payment details when you make a purchase.

Device Information: IP address, browser type, time zone, and cookies to help us optimize the Site.

Order Information: Products purchased, order details, and communication related to your order.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use your information for purposes including:

  • To process and fulfill orders, including shipping and tracking.
  • To communicate with you about your order or customer support inquiries.
  • To send promotional emails or newsletters (if you opted in).
  • To improve our website and product offerings.
  • To detect and prevent fraud or misuse.

SECTION 3 - CONSENT

By providing personal information to complete a transaction, verify your card, place an order, or arrange delivery, you consent to us collecting and using your information for that specific purpose only.
If we ask for your personal information for secondary reasons (e.g., marketing), we will ask for your consent.

SECTION 4 - DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 5 - SHOPIFY PLATFORM

Our store is hosted on Shopify Inc. They provide the online platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage and databases. Shopify stores your information on a secure server behind a firewall.

Payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as is necessary to complete your transaction.

SECTION 6 - THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information as necessary to perform their services (e.g., shipping carriers, payment gateways).
However, some third-party service providers (e.g., PayPal, Stripe) have their own privacy policies. We recommend you read their policies to understand how your data will be handled.

SECTION 7 - SECURITY

We take reasonable precautions to protect your information. Sensitive data such as credit card information is encrypted using secure socket layer (SSL) technology. However, no method of transmission over the Internet is 100% secure.

SECTION 8 - COOKIES

Our Site uses cookies to:

  • Recognize returning visitors.
  • Track items in your cart.
  • Improve your shopping experience.

You can disable cookies in your browser, but some features of our Site may not work properly.

SECTION 9 - AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence.

SECTION 10 - YOUR RIGHTS

  • If you are a US customer, you have the right to:
  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.

To exercise your rights, contact us at handymanshaven25@gmail.com
.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised date. Continued use of the Site after changes constitutes acceptance of those changes.

CONTACT INFORMATION
If you have questions about this Privacy Policy, please contact us:
📧 handymanshaven25@gmail.com